Engineered to benefit both the consumer and heat network operator, Liberty delivers usage information for community heating and payment options to district and communal schemes, of any size. Liberty Connect 100 acts as a hub within the home, ensuring tamper detection and two-way communication with the heat service provider. Consumers benefit from a portable and fully functional in-home-display, Pipit 500, allowing them to monitor and control their energy costs.

Durable and dependable

Thanks to its robust architecture, there’s no need for a wired network between multiple systems in properties within the same development. This means no single point of failure (SPOF). If one property experiences problems, the others are protected.

• A simple wired connection to the energy meter, utilising open-protocol MBus or pulse communications, ensures full data availability and enhanced fraud detection.
• A multi-network roaming SIM covers a wider area and improves connectivity.
• In the unlikely case of a disturbance to Secures main communication engine, a disaster recovery (DR) plan, will ensure you are connected within the hour.
• Pipit 500 is fully compliant with smart metering industry standards

Hassle-free maintenance

Wireless ZigBee communications connect Pipit 500 to Liberty Connect 100, allowing flexibility when designing the layout within your property.

• Updates firmware remotely using over-the-air (OTA) programming.
• Pipit 500 can be replaced without the need for an engineer.
• Transferable protocol means no long-term contracts. You’ll always have the freedom to choose the appropriate heating.
• Low operating costs, and no maintenance required.
• The solution also offers dual fuel capability when used in conjunction with Secure’s smart
electricity meters.

Simple install and commission

The solution is quick and easy to set up and test using a step-by-step process featured on the device screen; ideal for high volume projects.
• Onsite power requirements are low, it requires a:
– fused spur socket outlet (unswitched) for Liberty Connect 100
– three-pin socket for Pipit 500.
• Suitable for new-build or retrofit projects.

You are well informed

Our remote diagnostics provide you with real-time, on-demand tenant metering data via Liberty Online, including:
• account balances
• cumulative register value (kWh) readings
• total credit added
• cost of monthly consumption
• monthly standing charge deduction
• differential temperature (ΔT) and volume

Well secured means peace of mind

• Fully secure and encrypted:
– I nternal Home Area Network (HAN) communication between Pipit 500 and Liberty Connect 100.
– General Packet Radio Service (GPRS) and Wide Area Network (WAN) communication between the Liberty Connect 100 and external systems.
• ISO 27001 certification – the internationally recognised best-practice framework for any information security management system (ISMS).
• Operators can manage their solution(s) via Liberty Online, an SSL-encrypted website that also offers two-factor authentication for added security.
• Payments are transferred securely between Secure’s 24/7 back-office solution and each meter.

Convenient for tenants

• Pipit 500 has a small footprint and is both portable and wireless – easy to move from one room to another.
• Global or individual messages sent to all or specific tenants can be viewed via Pipit 500.
• Making payments couldn’t be easier:
– Flexible and virtually instant payment options: cash, retail outlets, website, phone and text
– Real-time top ups
– In the case of WAN or GPRS disconnection, users can top up manually
– Each tenant can be switched remotely between pre-payment and credit mode
– Emergency or friendly credit options available.
• In credit mode, users can view their current monthly spend in real time.
• Debt management options are available and can be tailored to suit the individual tenant’s energy usage and financial needs.

Early fault detection enables a fast response

Notifications of any critical events occurring onsite are sent to you via email. These include:
• tamper
• faults
• input of unauthorised vend codes
• exhausted credit
• unauthenticated attempts to access WAN or GPRS
• configuration changes in heat meter
• communication failure with heat meter.

How it works